Diagnotes is Helping Health Systems Address the Coronavirus Crisis

INDIANAPOLIS - EntSun -- With Diagnotes, they are able to streamline workflows, decrease the number of patients with non-life threatening COVID-19 symptoms coming to healthcare facilities, and keep PPE for those in greatest need.

As a long-time user of Diagnotes, Hancock Health is utilizing Diagnotes' telehealth capabilities to see patients virtually, eliminating risk of exposure. As a result, patients who are potential carriers or vulnerable remain at home while getting help. Patients receive top-quality care, and the Hancock team is insulated from unnecessary exposure, thereby minimizing risk of spread. Hancock and then conserve high-demand PPE that is critical to the safety and well-being of healthcare professionals.

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"The number of COVID-19 cases is growing rapidly. Our healthcare systems aren't equipped to handle a pandemic of this magnitude. The demand is over-taxing our healthcare facilities, professionals and supplies," said Dave Wortman, CEO of Diagnotes. "Hancock proactively thought outside the box to develop the safest, most effective way to deal with this virus. By utilizing Diagnotes, Hancock has insulated their team and are also doing their part to help slow the spread of this disease. The best case scenario is to allow people who are high-risk or have symptoms to stay in their homes when possible while having a physician oversee their care."

For another health system, Diagnotes is central to handling the unprecedented numbers of patients. Leveraging the collaboration capabilities of Diagnotes and its integration into the hospital's EHR, an automated notification process was deployed in less than 24 hours. Once the patient is determined to have risk factors, the infection prevention team at the correct hospital or clinic is automatically alerted. Because the Diagnotes virtual infection control room is populated with the patient's information, a nurse triage team can determine if an infection prevention physician is needed. This happens in seconds, so patients can be quarantined quickly, medical personnel are notified to wear PPE, the burden on the medical team is lessened, and physician capacity is increased.

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Wortman added, "We are proud that our software is making a life-changing difference. I'm proud of our clients and team. The speed everyone has pivoted to develop an approach to provide healthcare in the midst of a pandemic is truly amazing."

Diagnotes is a leader in cloud-based healthcare software delivering real-time collaboration, workflow automation and secure messaging. Designed for healthcare professionals, Diagnotes' HIPAA-compliant platform mirrors the workflows, collaboration and communication needs of clinicians, patients and administrative staff. For more information, visit www.diagnotes.com.