Popular on EntSun
- Female Motorsports Sponsorship & Expansion; Acquisition Agreement of UAE-Based Sports Incubator by Online Lottery & Sports Game Provider: Lottery.com - 233
- Experience Trembling Firsthand with the New AgeMan® Tremor Simulator - 215
- WOA Entertainment Group Unveils Independent No.1's: Breakthrough Artists II —A Celebration of Indie Excellence - 213
- Edtech Startup Young Commanders Launches 'Visionaries Without Sight' Collection Celebrating Blind and Visually Impaired Historical Figures - 207
- IRF Builders Forum Brings Global Leaders to Washington, D.C. to Advance Religious Freedom Through Cooperative Engagement - 168
- Let's Talk Series: At the Crossroads: Immigration Today - 154
- TEDxInglewood Returns to The Miracle Theater on August 9, 2025 — Celebrating Bold Ideas and Community Energy - 137
- Manhattan Boutique Real Estate Collaborates with InterContinental Hotels NYC in a Branding Partners Personalized Approach - 130
- Token-Operated Sake Service Opens at Tobu Nikko Station - 124
- JMC Princess Announces Release of Empowering New Single "PRETTY" – A Summer Anthem for Young Girls Everywhere - 122
Similar on EntSun
- New Release: 'The Invisible Alternative' Unveiled by Atrisk Corporation, Resilient
- Real Estate Experts Highlight Jersey Shore as a Smart Buy in 2025
- $18 Price Target Issued in New Research Report After $34 Million Revenue Forecast from Acquisition; $101.5 Million Net Revenue in 2025; NAS DAQ: IQST
- West Dentistry Welcomes New Oral Surgeon to Enhance Patient Care
- The AML Shop Launches New Financial Investigations Unit, Appoints Director to Lead the Initiative
- Raidium révolutionne le diagnostic de la Sclérose en Plaques en partenariat avec l'Hôpital Fondation Adolphe de Rothschild
- New Podcast "Spreading the Good BUZZ" Hosted by Josh and Heidi Case Launches July 7th with Explosive Global Reach and a Mission to Transform Lives
- Drone Light Shows Emerge as the New Standard in Live Event Entertainment
- Lore Link is Here to Help Organize Your Game
- Skyline Partners with ZenSpace to Offer Private Meeting Pods for Trade Show Exhibitors
Collaboration and Communications Survey Reveals Organizations Dealing With Multiple, Unintegrated Systems
EntSun News/10805405
Microsoft Teams Set to Dominate Collaboration Landscape; Unifying Communications and Collaboration a Key Driver for Majority of Businesses
WAYNE, Pa. - EntSun -- Evolve IP®, the world's leading provider of Purpose-Built® cloud solutions, today announced the results of its survey on collaboration and communications noting a number of key insights. Major findings of the study point to Microsoft Teams being the preferred collaboration service for businesses going forward with 67% of respondents indicating they will deploy the solution. Additionally, 70% of respondents noting an integration preference said their next collaboration service must be unified with their communications system.
The survey, conducted in the fall of 2019, was completed by more than 300 IT, Executive and Operations professionals and revealed a number of insights. One potential risk for businesses found that on average, organizations are already running 2.5 different collaboration tools. Just about a quarter of those services, 24.5%, were implemented by 'shadow IT' (i.e. individuals / departments), not corporate IT. However, as businesses begin to look at collaboration more strategically, it is likely that the number of services inside an organization will fall. 54% of those surveyed want just a single collaboration service and only 13% indicated they want multiple solutions.
Microsoft and Cisco currently dominate the collaboration landscape with Microsoft Teams, Skype, and Webex deployed by the majority of businesses. Teams was noted by 47% of firms, Skype was active in 46% of businesses, and Cisco WebEx was identified by 36% of firms.
More on EntSun News
The survey also revealed that the strategy of including Teams in Office 365 is paying off for Microsoft. In the survey group, 68.5% of organizations had adopted Office 365 and Microsoft Teams was far and away the preferred collaboration service for businesses looking to deploy a new solution at 67%. Other leading services being evaluated for deployment include Cisco Teams along with Zoom, Slack and Atlassian. While the number of overall solutions is expected to decline, we believe vendors with deeply embedded solutions and hardware, such as Cisco, will find opportunities to integrate and capitalize on the Microsoft Teams wave.
When the new tools are deployed, businesses also expect them to integrate with their communications system. Today, 47% of respondents noted that their systems integrate. However, 70% of respondents noting an integration preference said their next collaboration service must work with their communications system. This presents some challenges for enterprise and mid-market businesses as the Microsoft PBX doesn't provide all of the features needed by those organizations or deliver the five nines (99.999%) reliability they have come to expect.
"This is a time of tremendous change, as well as opportunity, as collaboration and communications can finally be truly unified; realizing the promise of business efficiency and even greater employee productivity," said Scott Kinka, Chief Technology and Product Officer for Evolve IP. "Evolve IP delivers on that potential by unifying collaboration services like Microsoft Teams and WebEx with enterprise quality voice communications and allowing employees to work anywhere, anytime; securely and efficiently."
More on EntSun News
Additional findings from the survey include:
The top three reasons for investing in new collaboration tools are:
The top three features businesses are looking for in their collaboration tools are:
About the Survey
The online, unbranded survey was conducted by Evolve IP in the fall of 2019. 70% of respondents were from North America while 30% responded from the EU / UK. 80% of survey respondents worked in IT, 11% were C-suite executives and 9% worked in operations. The majority of businesses responding were mid-sized businesses (57.5%) with employee sizes from 100 – 4,999. 31% were smaller businesses with 1 – 99 associates, while 11.5% had over 5,000 employees.
WHY CLIENTS CHOOSE EVOLVE IP
Evolve IP cloud solutions are proven to make users more productive, more mobile, more secure and less reliant on IT resources. Using the analyst-acclaimed Evolve IP OneCloud™ we deploy Purpose-Built® workspaces that unify collaboration and communications, SaaS and hosted applications, access management and contact centers. Integrating industry-leading technology partners like Microsoft, Cisco, Citrix and VMware, with our own intellectual property, our solutions have been deployed into thousands of enterprises and over 500,000 users around the globe; including into some of the world's most well-known brands. We are fully-invested in building lasting relationships with our clients because our success is built around businesses expanding their services within the Evolve IP OneCloud. This focus keeps us dedicated to driving successful client outcomes and has resulted in Evolve IP scoring consistently at the top of verified analyst and client satisfaction rankings.
The survey, conducted in the fall of 2019, was completed by more than 300 IT, Executive and Operations professionals and revealed a number of insights. One potential risk for businesses found that on average, organizations are already running 2.5 different collaboration tools. Just about a quarter of those services, 24.5%, were implemented by 'shadow IT' (i.e. individuals / departments), not corporate IT. However, as businesses begin to look at collaboration more strategically, it is likely that the number of services inside an organization will fall. 54% of those surveyed want just a single collaboration service and only 13% indicated they want multiple solutions.
Microsoft and Cisco currently dominate the collaboration landscape with Microsoft Teams, Skype, and Webex deployed by the majority of businesses. Teams was noted by 47% of firms, Skype was active in 46% of businesses, and Cisco WebEx was identified by 36% of firms.
More on EntSun News
- Couture By Elesia Reclaims The Runway Of Everyday Life With Bold Return And New Hiya Sunshine Line
- BillBoards Inc. Hits the Road with God Bless America Tour and Reality Series Now Streaming on Tubi TV
- Cynthia Pinot Among Artists Selected for Renowned London Art Biennale 2025
- Real Estate Experts Highlight Jersey Shore as a Smart Buy in 2025
- Slipaway Food Truck Park & Marina announces opening weekend July 4-6
The survey also revealed that the strategy of including Teams in Office 365 is paying off for Microsoft. In the survey group, 68.5% of organizations had adopted Office 365 and Microsoft Teams was far and away the preferred collaboration service for businesses looking to deploy a new solution at 67%. Other leading services being evaluated for deployment include Cisco Teams along with Zoom, Slack and Atlassian. While the number of overall solutions is expected to decline, we believe vendors with deeply embedded solutions and hardware, such as Cisco, will find opportunities to integrate and capitalize on the Microsoft Teams wave.
When the new tools are deployed, businesses also expect them to integrate with their communications system. Today, 47% of respondents noted that their systems integrate. However, 70% of respondents noting an integration preference said their next collaboration service must work with their communications system. This presents some challenges for enterprise and mid-market businesses as the Microsoft PBX doesn't provide all of the features needed by those organizations or deliver the five nines (99.999%) reliability they have come to expect.
"This is a time of tremendous change, as well as opportunity, as collaboration and communications can finally be truly unified; realizing the promise of business efficiency and even greater employee productivity," said Scott Kinka, Chief Technology and Product Officer for Evolve IP. "Evolve IP delivers on that potential by unifying collaboration services like Microsoft Teams and WebEx with enterprise quality voice communications and allowing employees to work anywhere, anytime; securely and efficiently."
More on EntSun News
- 16-Year-Old Entrepreneur Discovers All-Natural Skincare Breakthrough That Works in Just 48 Hours
- Collision Course Concert Series Returns to Atlanta
- $18 Price Target Issued in New Research Report After $34 Million Revenue Forecast from Acquisition; $101.5 Million Net Revenue in 2025; NAS DAQ: IQST
- West Dentistry Welcomes New Oral Surgeon to Enhance Patient Care
- BayView Entertainment, Inc. Releases Multi Award-Winning Horror Film 'The Forest Through the Trees'
Additional findings from the survey include:
The top three reasons for investing in new collaboration tools are:
- Operational efficiencies
- Greater employee productivity
- Improving customer experience
The top three features businesses are looking for in their collaboration tools are:
- Group sharing of files
- Instant messaging and presence
- On-demand video meetings/video conferencing
About the Survey
The online, unbranded survey was conducted by Evolve IP in the fall of 2019. 70% of respondents were from North America while 30% responded from the EU / UK. 80% of survey respondents worked in IT, 11% were C-suite executives and 9% worked in operations. The majority of businesses responding were mid-sized businesses (57.5%) with employee sizes from 100 – 4,999. 31% were smaller businesses with 1 – 99 associates, while 11.5% had over 5,000 employees.
WHY CLIENTS CHOOSE EVOLVE IP
Evolve IP cloud solutions are proven to make users more productive, more mobile, more secure and less reliant on IT resources. Using the analyst-acclaimed Evolve IP OneCloud™ we deploy Purpose-Built® workspaces that unify collaboration and communications, SaaS and hosted applications, access management and contact centers. Integrating industry-leading technology partners like Microsoft, Cisco, Citrix and VMware, with our own intellectual property, our solutions have been deployed into thousands of enterprises and over 500,000 users around the globe; including into some of the world's most well-known brands. We are fully-invested in building lasting relationships with our clients because our success is built around businesses expanding their services within the Evolve IP OneCloud. This focus keeps us dedicated to driving successful client outcomes and has resulted in Evolve IP scoring consistently at the top of verified analyst and client satisfaction rankings.
Source: Evolve IP
Filed Under: Business, Technology
0 Comments
Latest on EntSun News
- Construcción del Corredor Norte–Sur (NSC) de Singapur
- New Report: Slip and Fall Accidents Rank as the Leading Cause of Construction Site Fatalities
- Get Your Cowboy Boots On! Causeway Country BBQ Music Festival Kicks Off September 12–14 in Ft. Pierce
- Retired Hobbyist Launches Bold Weekly Album Project Using AI Songwriting Tools
- DimHum Launches Revolutionary CrowdShipping Service
- Eolian Signs New Information Exchange Agreement with the U.S. Department of Defense for Technology Innovation
- Jekale (JK) Debuts R-B Single "Jungle" Inspired by Fashion, Storytelling, and Self-Discovery
- Favorite Wedding Décor Ideas to Inspire Your Big Day: From Vision to Venue
- Infinite Health Introduces Cutting-Edge Regenerative Medicine for Wound Care with Trip Goolsby, MD
- Riser Music's LYKN Adds India, Mexico & U.s. Dates To "unleashed" World Tour
- A Theatrical Experience Like No Other: "A Praying Mama, A Rebellious Son" Comes August 30
- Prolific Hollywood Actor Phillip E. Walker-MFA is Experiencing His Best Year of Employment Ever
- Top Dentist Concord CA, Smile Makers Dental Care, Celebrates 500 5-Star Reviews
- Bio-Inspired Technology-Dynamic and Adaptable for unknown real-world environments
- ALIVE and KICKING: LAUGHTER NEVER GETS OLD has its World Premiere July 11-20 in St. Charles, IL
- Michael Reafsnyder opens solo exhibition at Scott Richards Contemporary Art in San Francisco
- Valley Sleep Therapy Expands to Prescott with New Location at Crossings Road
- Live Courageously Hosts Ann-Marie Murrell, Author, Journalist, Former Political Commentator
- $17.4 Million Total Revenue for First Half of 2025 (up 31.8% YOY) for Global Wet Trades Services Provider with High Value Bitcoin Investments
- $12.8 Million Net Revenue for 2024 for Cloud-Based Crowdsourcing Recruitment and SaaS-Enabled HR Solutions Provider: Baiya International Group Inc