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BizTechReports Features Insights from Frost & Sullivan, Gartner and ABI Research

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Latest Analyst Roundup Offers Analyst Perspectives on: Autonomous Vehicles, Total Experience Strategies and Digital Customer Experiences

SILVER SPRING, Md. - EntSun -- BizTechReports (www.biztechreports.com) has published its latest roundup of research from leading analysts and consulting firms influencing the enterprise IT decision-making community. Here are the latest analyst news and views:

Oil & Gas firms face a myriad of operational, commercial, and existential threats. According to ABI Research, Oil & Gas firms are turning to digitalization to combat these threats and will spend $15.6 billion per year on digital technologies by 2030. Investments in digitalization can help to analyze a pipeline's condition, prepare for fluctuations in the changing prices for oil and gas, as well as aid action plans to create more sustainable operations and transfer to producing renewable energy sources. To read more, please visit: https://www.biztechreports.com/news-archive/2021/12/28/oil-amp-gas-firms-to-spend-15-billion-on-digital-transformation-technologies-by-the-end-of-the-decade-states-abi-research

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By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner. Governments that continue to focus on citizen and employee experience initiatives in an unintegrated manner will miss out on essential synergies to effectively transform their services. To read more, please visit: https://www.biztechreports.com/news-archive/2022/1/4/gartner-predicts-at-least-85-of-governments-without-a-total-experience-strategy-by-2023-will-fail-to-transform-services

Lastly, Frost & Sullivan finds that personalization, 24/7 availability, and support through digital channels should enable most brands to keep up with changes in customer behavior. The European outsourcing industry's focus on improving the conversational customer experience has significantly boosted pandemic recovery, with CX outsourcing revenues expected to grow by 10.1% this year. To read more, please visit: https://www.biztechreports.com/news-archive/2022/1/5/frost-amp-sullivan-reports-increasing-focus-on-advancing-digital-customer-experience-cx-transformation-for-brands-boosts-european-outsourcing-industry

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About BizTechReports:

BizTechReports is a syndicated independent reporting agency with offices in the Washington, D.C. area that is dedicated to covering the researchers, analysts, consultants and industry influencers who report on the new developments that are making a difference with how it is that we live our digital lives.

Lane Cooper

Source: BizTechReports
Filed Under: Technology

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