Smarttech247 Launches Agentic SOC for Microsoft Security

LONDON - EntSun -- Smarttech247, a Gartner-recognised Managed Detection and Response (MDR) provider and Microsoft Security Partner, today announced the launch of its Agentic SOC for Microsoft Security capability in VisionX, designed to help organisations respond to the growing speed, complexity and scale of cyber threats in an AI-driven world. New capabilities are essential to keep pace with this rapid evolution. For instance, Smarttech247 Threat Intelligence data shows identity-related activity is constantly increasing; accounting for 80% of all incidents investigated in the first half of 2026. And attackers are picking new targets: Smarttech247 recorded more campaigns targeting users of AI tools in the first ten weeks of 2026 alone than during the whole of 2025.

The Agentic SOC for Microsoft Security represents a new model for using AI-accelerated defence capabilities in security operations. Rather than relying solely on fixed playbooks, disconnected tools and manual investigation, it combines goal-driven AI agents with experienced human security analysts to support the full incident lifecycle, from detection and investigation through decision-making, containment, remediation and continuous improvement.

"Cybersecurity operations were built for a world of human-scale threats, fixed workflows and manageable alert volumes. That world no longer exists," said Robert Kehoe, CTO at Smarttech247. "Automation alone cannot keep pace with threats that evolve and multiply faster than any fixed playbook can account for. Organisations need a model that adapts in real time, not one that simply runs faster through the same static steps."

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For most organisations, security environments are only visible when someone is watching; incidents are reconstructed after the fact from notes and portal histories; and a serious event means an improvised response with no documented trail. The Agentic SOC changes that. Smarttech247's security operations centre teams monitors, investigates and responds around the clock. Every case is visible in VisionX as it happens, showing the actual investigation and response in real time, not a report compiled after the fact. Pre-approved automated response actions mean incident containment can begin without improvising under pressure, with a full audit trail of what was done and when.

Built initially for Microsoft security environments, the capability brings together signals and response actions across identity, email, endpoints and users. It enables security teams to investigate incidents across multiple domains, correlate evidence, build timelines, test threat hypotheses and adapt as new information emerges.

"As organisations continue to adopt Microsoft Security tools such as Defender and Sentinel to strengthen their security operations, they're increasingly looking for ways to accelerate investigation and response without adding operational complexity", said Clare Hillis, Microsoft Ireland Partner Lead. "We're pleased to work with Smarttech247 as they help customers to respond faster, make more informed decisions, and strengthen cyber resilience through their VisionX Agentic SOC platform."

"An AI world requires a new operating model, one where intelligent agents can investigate and coordinate at machine speed, while human experts provide judgement, oversight and accountability," continued Kehoe. "The agents handle the volume and the speed. Our analysts handle the decisions that matter, the ones with real consequences for our customers. That combination, not automation on its own, is what actually keeps organisations secure."

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The result is a faster, more consistent and more resilient approach to security operations, with human analysts remaining in control of high-impact decisions.

Rather than replacing analysts, the Agentic SOC automates the repetitive investigation and evidence-gathering that slows incident response. Analysts remain in control of remediation decisions while spending less time collecting data and more time validating findings, hunting threats, and responding to high-risk incidents.

By automating manual investigation and response, organisations can reduce mean time to respond, improve analyst productivity, and contain threats before they escalate.

The Agentic SOC capability is available immediately for Smarttech247 customers using Microsoft Security technologies, including Microsoft Sentinel, Defender for Endpoint, Cloud, Identity and Email. It supports organisations across regulated and complex industries, including financial services, healthcare, aviation, manufacturing and retail, where fast, auditable incident response is critical. Existing customers will be contacted by their account team to arrange a demonstration.

Organisations using Microsoft Security technologies who are not yet Smarttech247 customers can learn more about the Agentic SOC capability and VisionX at www.smarttech247.com/agentic-soc

‍ABOUT SMARTTECH247

Smarttech247 is a global cybersecurity provider headquartered delivering human-led, AI-enhanced Managed Detection and Response (MDR), offensive security, compliance advisory, and cybersecurity risk management services through its 24/7 Security Operations Centres.

Smarttech247 protects organisations across regulated and complex industries including financial services, healthcare, aviation, manufacturing, and retail, combining best-in-breed security technology with round-the-clock analyst expertise. The company's VisionX MDR platform integrates leading security technologies from partners including Microsoft, CrowdStrike, Splunk and Google, enabling clients to detect, investigate, and respond to threats at speed.

Recognised in the Financial Times FT1000 Europe's Fastest-Growing Companies 2026, listed as a representative vendor in the Gartner 2025 Market Guide for Managed Detection and Response, and rated 4.8/5 by Gartner Peer Insights customers, Smarttech247 operates across Ireland, the United Kingdom, Romania, Poland, and the United States.

Learn more at https://www.smarttech247.com/