Hudini Enhances Guest Engagement and Revenue for Dukley Hotel & Resort

HOBOKEN, N.J., Aug. 1, 2024 ~ In a move to enhance their guest experience and increase revenue, Dukley Hotels & Resort has partnered with Hudini, a leading provider of smart hospitality solutions. The exclusive five-star resort in Budva, Montenegro has selected Hudini to develop a customized mobile application for their guests.

Dukley Hotels & Resort is known for its commitment to world-class hospitality and this partnership with Hudini further solidifies their dedication. The mobile app offers a seamless and efficient way for the resort to cater to their guests throughout their entire stay, whether they are on or off hotel premises.

The app, aptly named Dukley x Hudini, boasts an array of features including online check-in and check-out, in-room dining ordering with dietary options, housekeeping requests, restaurant reservations, and an extensive hotel compendium featuring personalized offers tailored to each guest's profile. Additionally, guests can access off-site services such as destination information and activities of the Budva Riviera.

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"We are delighted to have been chosen by Dukley Hotel & Resort to support them in elevating their guest experience while also increasing ancillary revenue at more touchpoints throughout the guest journey," said Prince Thampi, CEO and Founder of Hudini. "The app results in a more curated and memorable stay for every guest, which adds to Dukley Hotel & Resort's reputation for exclusivity and luxury."

Olga Giniyatullina, Marketing Manager at Dukley expressed her excitement about the partnership stating that "Dukley has always been dedicated to providing an unforgettable experience." She added that "embracing digital services with Hudini allows us to understand our guests better and elevate their satisfaction with our exclusive offerings." With its luxurious rooms and breathtaking Adriatic views, Dukley Hotels & Resort offers the perfect blend of old-world charm and modern luxury.

This collaboration between Dukley Hotels & Resort and Hudini is set to enhance the guest experience and elevate the resort's reputation for exclusivity and luxury. With the Dukley x Hudini app, guests can expect a more personalized and seamless stay at this five-star resort in Budva, Montenegro.

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