NLLEA's 38th Annual Conference

FORT WORTH, Texas - EntSun -- Vienna, VA — Cloud SynApps (CSA), a leading provider of cloud-based public sector solutions, is proud to announce its sponsorship of the National Liquor Law Enforcement Association (NLLEA) 38th Annual Conference, themed "Bridging Tradition and Innovation: Advancing Alcohol Law Enforcement for Tomorrow."

The conference brings together public safety and enforcement professionals from across North America to share innovations and best practices that protect communities while improving efficiency, transparency, and trust.

As part of CSA's sponsorship, Chief Revenue Officer Dilshad Albert will lead an interactive workshop titled "The Human-Agent Partnership: Empowering Public Safety Workers with AI." The session will explore how AI-enabled tools, such as Salesforce and Agentforce AI, can serve as "digital teammates" for inspectors, licensing officers, and compliance staff—helping them work smarter, faster, and more effectively.

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Empowering People Through Technology

"AI doesn't take over the mission; it helps complete it," said Utkarsh Bhatnagar, Chief Executive Officer (CEO) of Cloud SynApps. "When enforcement and safety officers are freed from repetitive tasks, they can focus on protecting people and solving complex problems."

"Modernization isn't about replacing people; it's about empowering them," added Dilshad Albert, Chief Revenue Officer (CRO) at Cloud SynApps. "When governments give their teams the right tools, they build confidence from the inside out."

"Digital transformation is about people first," said Rosetta Carrington Lue, Senior Government Experience Advisor at Cloud SynApps. "When you empower staff with tools that make their work easier and more meaningful, you boost morale, efficiency, and productivity that builds stronger public trust."

From Manual to Modern

For decades, enforcement teams have worked with paper forms, siloed databases, and time-consuming manual processes. The transition to a digital-first model enables faster service delivery, greater data accuracy, and more transparent operations.

Through AI-driven solutions like CSA's Licensing, Permitting & Inspections platform, government agencies can automate repetitive workflows, predict compliance risks, and deliver real-time insights that improve both employee satisfaction and citizen experience.

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"Modernization is not a luxury—it's a necessity," Albert said. "The future of public safety depends on how well agencies use digital tools to make smarter decisions and create stronger, more connected communities."

About the NLLEA Conference

The National Liquor Law Enforcement Association Annual Conference provides a national forum for alcohol law enforcement professionals to exchange ideas, strengthen partnerships, and explore modern tools that support effective, ethical, and data-driven enforcement.

Learn more about the 2025 conference here:
https://members.nllea.org/eventcalendar/Details/national-liquor-law-enforcement-association-38th-annual-conference-1307020?sourceTypeId=Hub

About Cloud SynApps (CSA) Learn more at www.cloudsynapps.com.