Hyperglance Launches ServiceNow Integration to Turn Cloud Rules into Incidents

LONDON - EntSun -- Hyperglance today announced the release of its new ServiceNow integration, helping teams turn cloud alerts into tracked work.

Cloud and FinOps teams often have no shortage of signals, from cost anomalies to policy and compliance issues. The challenge is getting those signals into a workflow where they are owned, prioritised, and closed. With the new integration, Hyperglance can create ServiceNow incidents automatically when Hyperglance rules trigger, so teams can manage cloud issues in the ITSM platform they already use.

How it works

• Connect ServiceNow to Hyperglance in Settings by entering your instance URL, client ID, and client secret
• Enable ServiceNow as a notification target when creating or editing a Hyperglance rule
• Incidents appear in ServiceNow whenever the rule triggers, ready for assignment and follow-up

Why it matters

• Less manual admin: reduce time spent copying alerts into tickets
• Faster response: route issues to the right team straight away
• Clear accountability: track progress from detection through to resolution in ServiceNow

The ServiceNow integration is available now for Hyperglance users.

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Learn more: https://www.hyperglance.com/blog/servicenow-integration/
Request a demo: https://www.hyperglance.com/demo/