Henri Updates MoneyGram Cash Payment Experience to Keep Residents Ahead of Changes at CVS

SCOTTSDALE, Ariz. - EntSun -- Henri is an all-in-one community engagement platform built for multifamily and build-to-rent communities. Today, Henri announced an update to the MoneyGram cash payment experience within HenriPay, giving residents clear, real-time instructions for a recent change to how cash rent payments are processed at CVS locations.

The update builds on Henri's cash-based rent payment option through MoneyGram, which gives unbanked residents a secure, certified way to pay rent electronically. CVS has since moved from in-store kiosks to a QR code-based process, and Henri has updated its in-app instructions to guide residents through it, step-by-step.

Turning a Confusing In-Store Change Into a Seamless Experience

An unannounced shift from kiosks to QR codes could mean confusion, wasted trips, or delayed rent. Henri's updated instructions close that gap with step-by-step guidance for CVS's new QR Code process; plainly stated requirements and fees, clear receipt guidance, and consistency across the Henri app and desktop experience. For property teams, this means fewer resident questions and fewer payment delays.

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"Cash payments offer another fully digital payment experience for unbanked residents, or residents required to pay in certified funds. But that only works if the process is easy to understand from start to finish," said Danielle Raya, Director of Product & Brand, Henri. "When a step like this changes at the store level, our job is to make sure residents never have to figure it out on their own."

Part of a Broader Commitment to Payment Flexibility

The MoneyGram option is one piece of HenriPay, Henri's payment processing solution supporting residents from applications through post-move-out balances. As property management companies move away from paper checks and in-person payments, Henri is focused on making sure that shift doesn't leave any resident behind. Some teams have gone fully paperless as a result, no longer needing to accept paper checks for certified funds.

The updated experience is now available to all Henri partners nationwide. Upgrade your workflow with HenriPay's digital cash payment experience.

About Henri

Henri streamlines resident communications and payment processing for multifamily and build-to-rent communities through a native mobile app.

Learn more at https://www.henrihome.com