Driving Efficiency and Growth: Finger Lakes Federal Credit Union Goes Live with Scienaptic AI

NEW YORK - EntSun -- Scienaptic AI, a global leader in AI powered credit decisioning technology, announced today that Finger Lakes Federal Credit Union is now live on its AI powered credit decisioning platform. This deployment is automating the credit union's decisioning processes, enabling faster, smarter loan decisions, and responsibly expanding credit access for its members across New York. Importantly, all these advancements have been achieved while ensuring fairness, inclusivity, and compliance with regulatory standards, which are integral to the Scienaptic AI platform.

Founded in 1967 as Geneva School Employees Credit Union from a single desk in a school basement, Finger Lakes Federal Credit Union has steadily grown into a trusted financial partner for communities across the region. With a steadfast commitment to advanced technology and a family-like culture, Finger Lakes FCU provides high-quality products and trustworthy service. The institution remains dedicated to its mission of equipping members with the financial tools, guidance, and resources they need to achieve their financial goals.

"At Finger Lakes, our philosophy of 'People Helping People' guides everything we do," said Bob McFadden, President and CEO of Finger Lakes Federal Credit Union. "Going live with Scienaptic AI is a major milestone in our commitment to member service. This technology is allowing us to look beyond traditional metrics, process loans with greater speed, and provide a truly personalized lending experience. We are thrilled to leverage this platform to say 'Yes' to more of our members and help them reach their financial goals."

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"We are excited to see Finger Lakes Federal Credit Union go live on our platform," said Eric Steinhoff, EVP, Client Impact at Scienaptic AI. "Their dedication to serving their community with heart and integrity is truly inspiring. By automating complex decisioning workflows, our AI technology is empowering their team to focus on building meaningful relationships, ensuring that members have fast, fair, and seamless access to the credit they deserve."

About Scienaptic AI

Scienaptic AI was founded in 2014, built with the mission to drive financial inclusion at scale through AI-driven credit decisioning. The platform encapsulates a decade of technological innovation, integrating more data into decision-making, leveraging advanced machine learning algorithms, and supplementing them with rigorous risk and fair lending monitoring processes. This enables financial institutions to reach more borrowers- including underbanked and underserved individuals and say "Yes" more often without increasing risk. Scienaptic's latest innovation, iCUE (Intelligent Credit Underwriting Experience), integrates large language models and agentic AI into the credit decisioning platform, combining predictive intelligence with conversational capability to put humans back at the center of lending.

In September 2024, Scienaptic's Credit Union Service Organization (CUSO) received strategic equity investments from its clients, further strengthening its mission to elevate lending with AI- driven solutions for inclusive loan growth, automation, lifecycle management, and compliance. Today, the CUSO is backed by 17 strategic investors, underscoring Scienaptic's deep commitment to the core principle of 'people helping people'. The Scienaptic AI platform plays a vital role in supporting over 150 lenders by enhancing lending accuracy and efficiency.

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Scienaptic's credit decisioning expertise spans financial institutions collectively managing $4 trillion+ in assets. The platform has powered decisions for over $160 billion in loans. It processes over 3 million credit decisions each month, evaluating loan applications worth more than $4 billion. This enables over 1.7 million underserved individuals every month to access credit opportunities that were previously out of reach. Driven by the growing demand for AI in lending, the company has expanded by over 2,000% in the past three years.

Scienaptic has been recognized among the most innovative and fastest-growing companies in financial technology. The company was named to the Deloitte Technology Fast 500 list for 2025 and was included in the CB Insights Fintech 100 list of the most promising fintech companies shaping the future of financial services.

For more information, visit www.scienaptic.ai