SalusCare announces transformative 'no wrong door' integrated care model

FORT MYERS, Fla. - EntSun -- SalusCare has announced a transformative new integrated care model for patients presenting with both mental health and substance use disorders, becoming the first and only program in Lee County to now operate under the "no wrong door" model, as well as Lee County's first designated Marchman Act receiving facility.

Through the new care model, SalusCare now serves as a singular point of entry for children and adults experiencing a mental health, substance use and/or co-occurring crisis to receive care, treatment and resources without interruption. This is made possible through SalusCare's recent designations as both a Centralized Receiving Facility (CRF) and Adult Addiction Receiving Facility (AARF) from the Florida Department of Children and Families, and an Integrated Adult Crisis Stabilization Unit License from the Agency for Healthcare Administration.

Furthermore, the AARF designation allows SalusCare's Colonial Campus to serve as a Marchman Act receiving facility for adults.

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Similarly to how the Baker Act functions for those facing mental health crises, the Marchman Act facilitates involuntary assessments for adults in need of detoxification and addiction stabilization services. Statewide, approximately 5,400 involuntary Marchman Act cases were filed between January and June 2023, according to a 2025 report (https://www.myflfamilies.com/sites/default/files/2025-05/2024%20Annual%20Commission%20on%20Mental%20Health%20and%20Substance%20Abuse%20Disorder%20Interim%20Report.pdf) from the State of Florida's Commission on Mental Health and Substance Use Disorder.

Effective immediately, SalusCare is accepting adults placed under a Marchman Act. An involuntary assessment can be initiated by family members, law enforcement or court systems for assessment and stabilization, with possibility of court-ordered extensions. Individuals may also voluntarily seek detoxification services through SalusCare's CRF.

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To better serve the community with these comprehensive services, SalusCare has relocated its Detoxification Program from the Evans Campus to the Colonial Campus, integrating it within its Crisis Stabilization Unit to form the new CRF. This move allows for more cohesive treatment for those with co-occurring disorders and stronger connections for follow-up care, positioning SalusCare one step closer to becoming a behavioral health hub.

Located at 10140 Deer Run Farms Road in Fort Myers, the Colonial Campus CRF accepts walk-ins, law enforcement drop-offs and community referrals 24/7, operating 16 beds for children in need of mental health crisis stabilization, as well as 30 beds for adults to receive crisis stabilization and/or detoxification services.

To learn more about this comprehensive care model and the latest mental health and substance use treatment services available to the community, visit SalusCareFlorida.org (https://www.saluscareflorida.org/).