Instaloft Selects Visitour Solution to Optimise Appointments and Scheduling for Field Operatives

READING, U.K. - EntSun -- Instaloft, one of the UK's fastest-growing loft storage and insulation specialists, has selected VISITOUR to optimise scheduling and route planning for its teams of sales surveyors and installers: Bringing over 100 field operatives into real-time management.

Founded in 2014, Instaloft has grown from a single van operation into a nationwide business with over 200 employees and multiple regional warehouses. The company installs raised loft boarding, insulation, ladders, hatches, and lighting, serving homeowners and housebuilders alike with a focus on quality, professionalism, and customer care.

With operations expanding rapidly throughout the UK, Instaloft required a robust, real-time scheduling solution that could scale with demand while maintaining high service standards. Instaloft selected VISITOUR for its intelligent, algorithm-based planning, real-time re-optimisation, and ease of integration with their Anthill CRM system and the solution is already live for sales surveyors.

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Ben Crouch, Managing Director at Instaloft said:
"Customer experience is at the heart of everything we do. As we continue to grow, we knew we needed smarter, faster scheduling that reduces travel time for our surveyors and technicians and increases our number of successful completions without compromising quality.

VISITOUR stood out for its precision, speed, and the in-day flexibility it gives our planning team. This technology enables our planners to move away from manual processes and is a critical step in designing new levels of choice within our customer appointments."

The move to VISITOUR will improve call-out times, reduce mileage, and support Instaloft's sustainability goals by lowering CO2 emissions. The dynamic scheduling solution will enable Instaloft to manage appointment windows more accurately, keep customers better informed, and reduce operative downtime.

Jeremy Squire, UK Managing Director at Solvares Field Service, added:

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"Solvares Field Service is delighted Instaloft chose our best-of-breed scheduling engine to supercharge the capabilities of the Dynamics CRM. Instaloft is a British success story; a company built on innovation and driving efficiency.

Our unique PowerOpt algorithm will provide the agility and control needed to support their expanding workforce and growing demand for services, whilst delivering a best-in-class service."

https://www.solvares-fieldservice.com/en/

The Solvares Group is a leading international developer of intelligent software for field service management, field sales management, and logistics.

https://www.solvares.com/en/