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Fair Capital Debt Collection Agency, Successfully Adapting To New Federal Regulations

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NEW YORK - EntSun -- When a company needs assistance with recovering monies owed to them, they need a reliable partner who understands their industry and who knows how to treat consumers with dignity and respect. Embracing this culture of expertise and customer service has led to continued growth and success for the Fair Capital, a well-recognized and respected collection agency.

Fair Capital is a debt collection agency that is committed to excellence by training employees, using state-of-the-art technology and maintaining compliance to all industry standards. From its New York head­quarters, the agency Is helping businesses around the country. While the agency's largest segment of revenue recovery is for medical debt, it also recovers for utility, banking, retail B2B and many other Industries.

Fair Capital Is now putting its collectors through a comprehensive training process. To ensure its collectors are prepared for the new debt collection agency regulations, going into effect Nov. 30, 2021. Regular staff meetings and breakout sessions help collectors debrief, discuss possible issues and resolve challenges.

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'We know that our collectors are not only representing our agency, they are acting on behalf of our clients,'' said Avi Grunwald, the agency's CEO. "It is critically important to have well-trained, employees who understand the collection process and the applicable laws:'

Fair Capital continues to invest in state-of-the-art technology for its clients by providing secure online access to real-time results, which in turn allows clients to make better business decisions for daily and future operations.

"New regulations and advanced technology are changing the debt collection industry," said Mr. Grunwald. "We continuously strive to advance our software and programs so we can deliver better, faster and more reliable results for our clients."

By rejecting a "business as usual" approach, Fair Capital has achieved a high level of customer satisfaction and an above-average recovery rate. As a result, Fair Capital is A+ rated by the Better Business Bureau (BBB) and maintains a 5-star Google rating. https://www.thefaircapital.com

Contact
Susan Miller
***@thefaircapital.com


Source: Fair Capital
Filed Under: Business

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