Digital waiter is new reality after coronavirus outbreak

Social distancing has become a new norm. Diners are ranking safety as their priority. The restaurants whether it's 1 star or 5 stars do not have the right tools to follow the 1.5-meter social distancing rule at their premises. Also, due to coronavirus economic slowdown, the business owners have limited funds to invest in costly digital solutions to transform their traditional restaurants into smart restaurants.

As soon as the lockdown is over, restaurants will face a challenge – how to serve guests from an appropriate distance without burning big holes in their pockets?

YTW Digital Waiter is the answer. Guests can order directly from their smartphones while sitting at a restaurant. Restaurant staff can serve guests with all the right precautions in a VIP manner. Digital waiter is an ultimate solution to implement the 1.5 meters rule or contactless dining at any restaurant.

Contactless dining is the new normal, and Y the Wait is pioneering restaurants to start digital and secure services free of cost to stay ahead of the competition and boost their profits in these difficult times.

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HOW DOES IT WORK?

Contactless dining has the following components –

● Pre-ordering – guests can pre-order the food to ensure it is ready when they reach the restaurant

● Contactless seating – manage seating plans with YTW Restaurant POS app and ensure tables aren't reserving more than what the social distancing norms dictate

● Contactless menu – the guests scan QR code available on the table to browse the restaurant menu without touching the unhygienic paper menu

● Contactless ordering – after browsing the menu, the guest can directly order via the app (no need to wait for the waiter or get involved in any interactions until required)

● Contactless payment – the guest can enjoy cashless transactions pay directly via Y the Wait app and leave the restaurant premises

● Contactless feedback – online feedback systems will collect real-time feedback on the dining experience

The other food delivery apps are costing too much in delivery fees and charging up to 30% commissions, i.e., lessening profit margins. However, Y the Wait is charging a comparatively less commission of 4% from restaurant partners. Restaurant owners and grocery stores can keep more of their profits by employing DIY delivery fleets with the company at zero investments.

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