AutoShop Answers and Rilla Launch Groundbreaking AI Initiative -- Changing the Automotive Industry Forever

HOUSTON, April 27, 2025 ~ AutoShop Answers, a leading provider of automotive service training and innovation, has announced a groundbreaking partnership with Rilla, the premier AI-powered speech analytics company. This collaboration is set to revolutionize the future of the auto repair industry.

The partnership will see Rilla's advanced AI virtual ride-along and conversation analytics technology integrated into AutoShop Answers' coaching platform. This will provide a game-changing experience in customer engagement, service advisor training, and operational excellence.

Sebastian Jimenez, CEO of Rilla and NYU Stern graduate, brings a unique background to this collaboration. With his business acumen and experience in stand-up comedy, Jimenez aims to transform how businesses train, coach, and grow. Rilla's AI technology captures and analyzes real-time customer interactions, providing hands-free actionable coaching insights.

Todd Hayes, founder of AutoShop Answers and a 30-year veteran of the auto repair industry, emphasized the significance of this partnership. "With Rilla's AI, we're not just training – we're transforming," he said. "This technology allows us to coach sales calls, audit scripts, and elevate customer service like never before."

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The official launch of this partnership took place at AutoShop Answers' sold-out Key to Callbacks Weekend in Houston, Texas. The event was filled with innovation and coaching breakthroughs that received over 80 bursts of applause from an energized national audience.

The weekend kicked off with a national online Strategy Saturday hosted by Glenn Piccolo from AutoShop Answers. Todd Hayes then took the stage to share defining moments from his career before officially launching AutoShop Answers AIX powered by Rilla. Sebastian Jimenez joined him on stage to introduce Rilla's revolutionary capabilities to the automotive sector.

The event also celebrated individual achievements within the industry. Lynn Massengill was recognized for surpassing both the $300,000 and $400,000 monthly revenue marks through AutoShop Answers coaching – a testament to the impact of training, innovation, and commitment.

AutoShop Answers continues its momentum with the unveiling of the SPARR system, an AI-automated presentation platform. This further advances their mission to empower service advisors and drive world-class customer service.

The next AutoShop Answers Key to Callbacks Program is scheduled for May 17-18 and seats are filling up fast. Interested individuals can learn more and register at www.autoshopanswers.com.

For more information on Rilla and AutoShop Answers, visit their respective websites at rilla.com and autoshopanswers.com. This partnership marks a significant step towards redefining the future of the auto repair industry through innovative technology and expert coaching.

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