AI Leader Anil Pantangi Presents AI-Driven OSS/BSS Transformation for Telecom at Global AI Community

DALLAS - EntSun -- Anil Pantangi, Senior AI & Analytics Leader and contributor to AI-led enterprise modernization, presented a session titled "Reimagining Telecom" at a Global AI Community event. The session focused on integrating artificial intelligence into OSS/BSS systems to address operational inefficiencies and improve service delivery in the telecom sector.

Pantangi's presentation outlined how AI can:

1. Automate fault detection and resolution, reducing incident response time from weeks to hours.
2. Enable predictive maintenance using telemetry data and machine learning models.
3. Enhance customer experience through intelligent service assurance and adaptive routing.

Drawing from his recent works "From Network Complexity to Seamless Experience through OSS/BSS Modernization", Pantangi proposed a modular architecture that supports real-time analytics, proactive monitoring, and scalable service delivery. His approach offers telecom providers a path to transition from fragmented legacy systems to unified, intelligent platforms, enabling more resilient, adaptive, and customer-centric networks.

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The session drew professionals from communication service providers, OEMs, systems integrators, and AI practitioners. Attendees responded positively to the practical relevance and strategic clarity of Pantangi's insights. Feedback included appreciation for the actionable frameworks and real-world examples, with one CIO noting it was "an excellent presentation" and another highlighting how the session "enabled a deeper understanding of future possibilities in telecom," while others emphasized the importance of Pantangi's perspective on enabling collaboration between systems, agents, and humans in multi-agent ecosystems.

The discussion of ethical, privacy, and regulatory considerations, grounding the innovation in a responsible framework has resonated well with the audience. Pantangi emphasized the strategic role of AI in building resilient telecom ecosystems, noting, "Telecom networks are the backbone of our digital world, and AI is no longer optional. It is the nervous system that will keep them adaptive, secure, and future-ready." This forward-thinking perspective inspired the audience and highlighted the potential of AI in the telecom industry.

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Pantangi will continue this dialogue in a global session hosted from Cologne, Germany, where he will present online advanced use cases in adaptive routing and international standards collaboration. His contributions reflect a sustained impact on the telecom industry and reinforce his stature as a leader in AI-driven transformation.

Check out Anil Pantangi's profile here on 🔗 LinkedIn: https://www.linkedin.com/in/anilkpantangi/
Check out Anil Pantangi's latest publications, research, and articles on 🔗 Forbes: https://councils.forbes.com/profile/Anil-Pantangi-Sr-Product-Tech-Delivery-Leader-AI-Analytics-Capgemini-America-Inc/028a715b-3f3d-4561-9c35-8c31f7456637