When The Call Hits Home Releases Powerful Episode on First Responder Trauma and Resilience

KENOSHA, Wis. - EntSun -- The acclaimed podcast When The Call Hits Home returns with a profoundly moving episode, featuring retired Louisville police sergeant Jim Woosley and host Jennifer, who also happens to be his daughter. This episode, titled "Facing a Critical Incident:  A First Responder's Experience During the 1989 Louisville Mass Shooting," delves into one of the most harrowing days in Jim's law enforcement career: responding to a workplace mass shooting in downtown Louisville in 1989.

In a candid, emotional conversation, Jim retraces the events of that morning, from the initial call over the radio to the heroic efforts to save victims, including a young mother on her first day back from maternity leave. The episode provides an unfiltered glimpse into the trauma faced by first responders, the second-guessing that follows, and—remarkably for the time—the introduction of early mental health support for officers.

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Jennifer and Jim explore the lasting impact such incidents have on officers and families, the evolution of critical incident stress support, and the delicate balance of communication between first responder parents and their children. Their discussion offers both heartache and hope, punctuated with moments of much-needed humor and familial warmth.

Listeners can expect a raw and brave account that not only honors those affected by tragedy but highlights vital conversations around resilience, vulnerability, and supporting families when the call hits home.

Listen to the full episode now, and remember: when the call hits home, Ashlee and Jennifer are here for you.

Podcast Availability: Available now on Apple Podcasts, Spotify, and all major podcast platforms.

For more information, visit https://whenthecallhitshome.com